"Integrity is at the heart of who we are. Integrity is at the heart of Coach as well."
Coach, Inc. seeks to be a good employer and a responsible and socially sensitive corporate citizen in the locations in which the corporation conducts business.
Coach's Global Business Integrity Program is made up of three documents that describe the ethical and legal responsibilities of all Coach employees as well as those who represent the Coach name.
The first document is the Global Business Integrity Program Guide that all Coach employees receive. The guide defines integrity as obeying the law, being honest, fair and trustworthy in business relationships as well as taking responsibility for your actions and their consequences. The guide also states that employees have the right to work in a safe environment, and that employees owe each other "honesty, respect and fair treatment."
The second document is the Global Operating Principles, which outline the minimum standards expected from each strategic partner and how they will conduct business. In addition, the principles convey the company's values, commitments and goals. In the second document, Coach states that the company does not condone illegal payments, and that they company will not involve itself in activities that are "ethically questionable." Besides following all laws and regulations, Coach is also compliant with all environmental rules, regulations, and standards applicable to its operations. The corporation takes into account all environmental practices in all locations where the corporation operates.
Coach believes in having strong community relations, and encourages its operating facilities to be a part of the community. Coach has sponsored events such as the AIDSWalk New York, American Cancer Society's Daffodil Days, Arts & Business Council Annual Fundraiser, Dress For Success Clothing Drives, Holiday Toy Drives, Jacksonville Chapter of Dreams Come True, March of Dimes Walkathon, Meals-On-Wheels Annual Campaign, Miami Corporate Run to Benefit Leukemia, New York's Women Foundation Annual Fundraiser, and Thanksgiving Food Drives. Coach also seeks out opportunities to contribute money, products, materials, time, and expertise in order to make the community a better place.
The last document are guidelines for firms whom Coach receives products from because in order for Coach to maintain its reputation, it is important for the corporation and its suppliers (contractors, joint venture partners and suppliers of goods and services, including raw material suppliers) to behave ethically. "The global expansion of Coach's business activities into more countries and diverse cultures requires a commitment to the procurement of products and services in a manner which:
- is conductive to global good citizenship,
- will enhance the corporation's reputation and the image of the brand, and
- will ensure the achievement of Coach's commercial success."
"Coach's objective is to utilize the corporation's purchasing power to influence those from whom the corporation procures products and services to:
- embrace high standards of ethical behavior,
- comply with all applicable laws and regulations,
- treat their employees fairly, and with dignity and respect, so as to promote their welfare and improve their quality of life, and
- be socially responsible citizens in the countries and communities in which they operate."
Coach claims that they will only do business with companies who "share the corporation's commitment to the environment, and who pursue practices which conform to applicable environmental standards", and suppliers who don't comply with what Coach believes in are expected to develop and implement plans to correct their practices.
Regarding employment practices, Coach will not do business with suppliers who:
- do not obey the legal maximum working hours of the country
- enforce child labor
- provide raw materials or finished products that have been produced by forced labor
- discriminate against employees
- use any type of corporal punishment or any type of mental or physical coercion
"The principles and philosophies that govern the operations and businesses of Coach are based not only on laws and regulations, but are also founded on dignity and respect for the individual, a strong commitment to common sense, fairness, diversity, and ethical business practices and policies. As Coach continues to expand its operations and businesses to more and more counties in order to effectively compete in the global marketplace, these fundamental principles will extend to all the corporation's locations with the aim of achieving Coach's mission: to build out brand worldwide while creating stockholder value. Coach is committed to the promulgation, application, and continued development of these principles at each location where it operates."
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